Frequently Asked Questions
This page will answer many of your questions about our online store and the shopping process.
Direct Links to Answers:
Shopping Instructions
What are the standard shipping charges?
What is our privacy policy?
Shopping Instructions
To add an item to your shopping basket:
1) To add 1 of an item, just click on "Add to
Cart". If you want to order more than one, adjust the quantity and
then click on the button. Note: our
cart may be set up to enforce a minimum order of $10. Until your order
reaches $10, a minimum order charge may show up in the cart.
2) When the Shopping Cart comes up, you can update or
remove items, go to Checkout or you can click Back or use the Back to
Shopping button to add additional items.
Note: Repeat steps 1
& 2 for each product that you wish to add to your
cart / shopping basket.
3) Once you have completed shopping, click on one
of the
View Cart
links anywhere on the site or the Go to Checkout
button on the Shopping Cart page. You will be transferred to a
secure directory where you provide your name,
address and credit card information to complete the order.
4) If you have
questions, you can contact us at the contact information below.
Southern Seasonings, Inc.
206 Burgess
Broussard, LA 70518
You can phone us at (800) 879-5129 or (337)
837-8866.
Our fax number is (337) 837-8864.
info@louisianaspice.com
-
For phone orders: checks should be made payable to:
Southern Seasonings, Inc. -
Shipping costs are based upon the total amount of your order and will be calculated during the Check Out process. The minimum order is $10, excluding shipping. For corporate and individual orders over $200, please call for shipping cost. We currently do not ship to foreign addresses. Also, call us for special pricing on 10 or more gift sets.
What are the Standard Shipping Charges?
We normally ship via UPS Ground. Shipping Cost is based upon orders to be delivered within the Continental U.S, and based upon total price of the order before shipping.
- Total Order from $0.00 to $20.00 - Shipping Cost = $ 8.35
- Total Order from $20.01 to $40.00 - Shipping Cost = $12.15
- Total Order from $40.01 to $60.00 - Shipping Cost = $16.50
- Total Order from $60.01 to $80.00 - Shipping Cost = $20.50
- Total Order from $80.01 to $100.00 - Shipping Cost = $23.75
- Total Order from $100.01 to $120.00 - Shipping Cost = $32.00
- Total Order from $120.01 to $140.00 - Shipping Cost = $36.00
- Total Order from $140.01 to $160.00 - Shipping Cost = $40.00
- Total Order from $160.01 to $180.00 - Shipping Cost = $44.00
- Total Order from $180.01 to $200.00 - Shipping Cost = $48.00
- For Orders above $200.00, call our office for estimated shipping costs.
What is our Privacy Policy?
Customer Information: Information is collected at the time of a sale in order to complete the sale and deliver the products. Customer lists are not sold or distributed to third parties but may be used to offer sales/specials to previous customers.
Credit Card Transactions: Credit card transactions are encrypted and stored in a secure database. Information collected during transactions is maintained in the database for accounting and billing purposes. Information from these transactions is not released to third parties.
Web Site Log Files: Like most web sites, log files are generated that show the IP Address of the visitor, date, time, and pages visited. Aggregate reports for web site visitors, if generated, do not contain personally identifiable information. The log files are eventually deleted.
Cookies: The web store uses 'session' cookies. They are used so a user can shop and maintain a list of items ordered in their "shopping cart" and have a total due calculated. A user does not have to supply any personal information unless they decide to complete an order and pay via credit card. Orders can also be printed and paid by phone, mail or fax without entering any credit card information.